Korg Support

Technical Support – Usage / Operational Support

• Korg USA offers product support via e-mail for products sold or purchased in the United States.
• As our support services will be in accordance with the manufacturer’s operating instructions, please refer to our extensive on-line support materials (Manuals, FAQs, videos, etc.) for immediate information. Please understand that support and resources for older products may be limited.
• Please visit the Korg On-Line Support page by clicking here for immediate answers to your questions before contacting Product Support directly.
• Please find the additional links for support information for Korg products.
  
  For all Korg products
  
  • Korg YouTube Channel - www.youtube.com/korgusavideos
  • Korg Forums - www.korgforums.com
  • Korg Yahoo Groups - http://groups.yahoo.com/neo/search?query=korg
  
  For all Korg PA series keyboards
  
  • All about arrangers - http://www.korg.com/us/features/arrangers/
  
  For all Korg IOS apps and Korg Collection Software
  
  • Korg IOS apps support - https://support.korguser.net/hc/en-us
  • Korg OS / IOS Compatibility Chart - http://www.korg.com/us/support/os/
  • Installing Korg Collection Software - https://support.korguser.net/hc/en-us/categories/115001250346-KORG-Collection-for-Mac-Win
• In an effort to assist as many of our customers as possible, we are unable to provide 'How-To' support (i.e., sound design, personal tone questions, compositional inquiries, etc.) or act as a general training resource. We’re happy to address operational and functional inquiries related to your product and where possible, point you towards the appropriate documentation and resources for further assistance and learning.
• Many accessories (pedals, footswitches, cables, adapters) are available for purchase separately through Korg authorized retailers. To locate a retailer, please visit http://www.korgusa.com/KorgDealers
• Please note that Korg Product Support provides usage and operational-level support. Repairs and service are performed by qualified repair-level technicians at Korg authorized service centers. Schematics, service manuals, component/circuit-level information, and other service data are available only to Korg authorized service personnel. To locate an authorized service center in your area, please visit http://www.korgusa.com/KorgDealers and click the “Service” tab.
  
  
• To contact Korg USA Product Support, please Click Here
• To return to the Home Page, please Click here.