SUMMARY:
• Provide operational support for LATAM business
• Serve as the anchor point for the coordination and collection of Marketing materials and information needed to keep business moving forward.
• Task Oriented, problem solver to collaborate with multiple departments while having a keen awareness of the needs of the LATAM Sales team
ACCOUNTABILITIES AND RESPONSIBILITIES:
• Provide support to LATAM sales manager with questions including ETA, Pricing, order tracking
• Provide support for inventory demand planning for Latin America accounts
• Process orders for all LATAM accounts including Hermes, and 5-6 Central America accounts
• Process drop ship orders in KUSA system
• Coordinate with purchasing on order follow up
• Process ship complete orders for accounts ordering direct from KUSA
• Create proforma invoices to be used to secure advance payment
• Coordinate with purchasing on proforma invoices we receive from manufacturers and shipments from the factories to customers
• Manage and maintain all LATAM distributor pricing documents, to ensure up to date products, pricing and availability
• Maintain updated Hermes and LATAM order forms including pricing, MOQ, port, factory information
Process sample orders for products needed for NOM certification for Hermes
• Work with credit management re: advance payments
• Coordinate requests for marketing materials, including but not limited to pictures on white, lifestyle images, social content, digital advertising, translated press releases and sales sheets
• Plan with Brand management and Marketing department to fulfill any content needs such as product demonstrations and In the studio style videos in language native to the market.
• Develop solid procedure and understanding on NOM Certifications.
• Bring Marketing opportunities (Advertising- Print, digital, events) to the team to review and discuss
• Ensure distributors/sales team has most current product information, as well as in-store signage, swag etc.
• Maintain centralized sales repository within Microsoft Teams, that includes all Pricelists, Marketing Materials, New Product Schedules, and all other Distributor Assets.
REQUIREMENTS / QUALIFICATIONS:
• 3 years business operations experience
• Spanish speaking/writing skills required
• Bachelor’s degree recommended
• Excellent written and verbal communication skills
• Strong internet researching skills
• Strong Data Entry skills
• Strong organization skills
• Experience using Windows, Microsoft Outlook, and Excel
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