Careers



Job PositionPosted
Junior Creative DesignerSep-9-2020

We are looking for a Junior Creative Designer to join our Marketing team and help us in producing high-quality creative. The ideal candidate will support & collaborate with the Creative Manager and Marketing Team. In this role you should have a common knowledge in graphic design, motion/animated graphics, and a basic working knowledge of a digital camera. Candidate will be an ‘eat & sleep’ creative, organized individual with a positive attitude, a stellar work ethic, and an eagerness to learn and grow with KORG USA. You will be involved on projects ranging from catalogs and pricelists, print and digital ads, video and animated content, digital promotions, social media campaigns, event signage, retail displays or any other creative needs in the digital and print space. You will be part of a team creating highly engaging, visually stimulating creative concepts that break through the clutter and get results.

 
Our ideal candidate is a hands-on, conceptual creative leader who can own multiple projects from concept through completion as well as support your team. You must be proactive and highly skilled at multi-tasking in a fast-paced and dynamic environment.

Essential Functions
• Maintain and create eblasts, advertisements, web banners, and catalogs of 10 music brands
• Support all design projects, from conception to delivery
• Refine images, fonts and layouts using graphic design software
• Create current & stunning motion graphics to support video content and social platforms.
• Photograph lifestyle scenarios of our vast catalog of music instruments.
• Collaborate within a team to complete larger-scale projects
• Manage multiple projects simultaneously, which can contain multiple products
• Ability to work independently with little direction
• support sales, Brand managers, and account teams
• Assist in the creation of procedures for former and current processes
• Support creation of inhouse creative, promotional materials and signage
• Understand project requirements and concepts
• Use the best design methods, applications, software and techniques to work on the project.
• Create original content and initiatives to drive and elevate our brands aesthetic.
• Work closely with Brand, Marketing and Sales managers to translate their requirements into high quality creative.
• Manage the quality of all deliverables and ensure they meet the highest standards
• Maintain a collaborative work ethic and easy-going nature while rolling up your sleeves to get the job done
• Create storyboards for video and animation projects
• Take constructive criticism with ease and grace
• support and maintain a high quality control of creative.
• Listening to feedback to hone skills to improve design and produce quality work

Who you are
• A Bachelor’s Degree in a Design related discipline.
• Strong organizational skills
• Strong communication (verbal and written) skills
• Meticulous attention to detail
• Creative problem-solving skills
• Adaptive design eye and skill
• Ability to absorb and apply constructive criticism from colleagues and Clients.
• Strong work ethic
• Ability to meet deadlines and collaborate with a team
• Resourceful
• Able to work in a fast paced environment.
 
Knowledge of
• Skilled in Adobe Creative Cloud (Illustrator, Photoshop, indesign, premiere pro, After effects)
• Current Design trends
• Use of Digital camera
• Motion Graphics
• Typography
• Hand Drawing Skills
• Microsoft 365 office (basic working knowledge)
 
Associate HR Generalist Aug-31-2020

 

 

SUMMARY:
The Associate HR Generalist supports the Director of Talent Management in the administration and running of the daily functions of the Human Resource (HR) department including recruiting, benefits and leave administration, maintenance of employee records and ADP.
 
ACCOUNTABILITIES AND RESPONSIBILITIES:
• Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; 401k plans, OSHA and compliance requirements; recruiting and talent development. 
• Administers health and welfare plans, including enrollments, changes and terminations. Processes required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions.
• Performs customer service functions by answering employee requests and questions.
• Submits online investigation requests and assists with new-employee background checks.
• Handles employee offer letters, new hire paperwork and employee onboarding.
• Assists with processing of terminations.
• Assists with the preparation of the annual HR processes including performance reviews and compensation reviews
• Assists with recruitment and interview process. Tracks status of candidates in HRIS and provides hiring manager support.
• Makes photocopies; mails, scans and emails documents; and performs other clerical functions.
• Files documents into appropriate employee files and/or maintains ADP/HRIS systems
• Assists or prepares correspondence as requested.
• Handles all HR billing with the accounts payable representative.
• Handles unemployment claims and verification of employment
• Handles HR reporting
• Supports in the compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Researches knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Reviews, tracks, and documents compliance with mandatory training. Including safety training, anti-harassment training, and additional compliance training.
• Manages, under supervision, employee committee and wellness initiatives
• Supports Director of Talent Management in strategic company initiatives focused on elevating the HR department driving employee engagement and company culture. 
• Performs other duties as assigned.
 
REQUIREMENTS / QUALIFICATIONS:
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organizations HRIS, benefits administration and other talent management systems.
• Bachelors degree in Human Resources, Business Administration, or related field required.
• At least one year of human resource management experience preferred.
• HR Certification a plus. 
 

 

Customer Service/Product SupportJul-21-2020

SUMMARY:

Provide courteous and respectful customer service to our Korg USA Dealers, Service Centers, consumers and the Korg USA Sales Team.  Representatives will use their product knowledge to assist customers via e-mail and occasional phone calls with questions regarding products.  Product assistance includes troubleshooting issues that users may have and help them use their product to its full capabilities, providing links to other information portals such as videos, manuals, etc.   The position requires excellent customer service skills and knowledge of musical instruments as well as the ability to learn and understand the products that Korg USA distributes.

ACCOUNTABILITIES AND RESPONSIBILITIES:

 

  • Field incoming calls to the Customer Service call center from Korg USA Dealers, Service Centers, Consumers and the KUSA Sales Team with questions regarding order tracking, pricing, availability, product information, etc.
  • Order processing for various types of orders
  • Issue various types of credits and returns
  • Assist with the setup of new accounts
  • Provide basic product support
  • Attend product training sessions on new products as they are introduced
  • Assist in providing information to keep support portal and FAQ’s up to date

REQUIREMENTS / QUALIFICATIONS:

 

  • Hard working, responsible, team player who brings a positive and helpful mental attitude to work every day
  • Superior telephone skills
  • 1-2 years Customer Service experience in a call center and/or retail environment preferred
  • Genuine interest in helping people
  • Flexibility and ability to handle change
  • Ability to follow detailed instructions and procedures accurately and quickly
  • Excellent Data entry skills with attention to detail
  • Proficiency in Microsoft Office
  • Ability to multitask
  • Must possess the ability to communicate with confidence and have strong problem solving skills
  • Excellent written and verbal skills
  • Respectful and courteous to customers and co-workers
  • Experience with musical instruments
  • Knowledge and understanding of the products distributed by Korg USA preferred
  • Must be personable and outgoing
  • High School or equivalent degree required, Associate’s degree preferred

 

This job description is not intended to be all inclusive.  Employee may perform other related duties to meet the ongoing needs of the organization

 

Click Here To Apply!







Korg USA, Inc. is proud to be an Affirmative Action/Equal Opportunity Employer. Korg USA, Inc. is committed to providing equal employment opportunity for all persons in all facets of employment. We encourage females, minorities, protected veterans and individuals with disabilities to apply for any open position for which they meet the basic qualifications listed.

Should you require a reasonable accommodation in applying for any posted position, or like to receive a copy of our Affirmative Action Plan please contact us at 631-390-6587.

EEO is the law.
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