SUMMARY:
Spector Musical Instruments is looking to add a full-time Operations Assistant to our team in Shokan, NY. Responsible for packing, shipping, and invoicing all instruments produced in the Spector US Custom shop, as well as parts ordered by dealers. This will include specialized computer use for internal systems and those used by our dealer network. This role is also responsible for the ordering and receiving of parts and materials from our vendors and suppliers. Additional responsibilities can include, but are not limited to, photographing basses and the shop for internal documentation as well as social media use, photographing individual top woods for our website/dealer selection, organization of wood library, inventory counting, and interfacing with sales team, marketing team, and dealer network.
ACCOUNTABILITIES AND RESPONSIBILITIES:
• Carefully pack and accurately ship all instruments produced in the Spector USA Custom Shop and parts ordered by dealers.
• Create sales orders, packing lists, and invoices
• Utilize UPS, FedEx, USPS, and other shipping service sites to create shipping labels
• Maintain and update internal computer systems and those used by our dealer network, ensuring accurate record-keeping and efficient workflows.
• Manage the ordering and receiving process of parts, materials, non-inventory supplies, and accessories from our vendors and suppliers as directed by Custom Shop management
• Capture high-quality photographs of basses, shop interiors, and individual top woods for internal documentation, social media, and website/dealer selection.
• Collaborate closely with the sales team, marketing team, and dealer network to coordinate operations and address any related inquiries or requirements.
• Assist with the organization of the wood library
• Monitor, update and adjust the SMI Configurator system as needed.
• Create new SKUs as needed for Custom Shop ordering
• Physical receipt of goods and processing receipts in internal system
• Maintain physical inventory with quarterly counts
• Other responsibilities as deemed necessary by management
REQUIREMENTS / QUALIFICATIONS:
• Computer knowledge – specifically Microsoft 365 (Outlook, Excel, Teams)
• Experience with Microsoft Dynamics a plus
• Bachelor’s Degree preferred and/or 3+ years of relevant work experience
• Experience with shipping and receiving
• Familiarity with basic business operations
• Strong attention to detail
• Prompt and professional correspondence
• Ability to multitask and prioritize
• Excellent communication skills
• Knowledge of electric guitars & basses preferred
Salary Range: $18-$22 per hour