Careers

SUMMARY:

Korg USA is hiring a Manager of Service Operations to oversee our in-house service repair and refurbishment staff, our parts department and manage the relationship we have with service centers throughout the US and Canada. This individual will also oversee building maintenance for our Melville NY facility. 

ACCOUNTABILITIES AND RESPONSIBILITIES:

Manage Service, Refurbishment, and Parts staff 
Develop and implement service standards and procedures for the department
Manage parts supply 
Manage/monitor inventory levels and flow of refurbished product 
Partner with our customer service team to ensure a high level of service for our dealers and consumers by resolving service problems or customer complaints
Report service details to our manufacturers 
Manage periodic retrofit projects 
Manage relationship with several companies we use to maintain our facility 

REQUIREMENTS / QUALIFICATIONS:

Bachelor’s Degree preferred 
10 years’ experience in repair services 
Electronic musical instrument and valve amp repair experience preferred 
Proficient with Microsoft Office Tools 
Building maintenance management experience 
Strong attention to detail
Excellent interpersonal and customer service skills
Excellent problem-solving skill

APPLY NOW

Aguilar Musical Instruments LLC, a subsidiary of Korg USA, is looking for a Design Engineer to join our remote team. The ideal candidate should be comfortable performing a variety of hands-on engineering tasks: from bread-boarding circuits, to designing chassis and preparing a product for safety approval testing.

A Bass/Guitar player with deep understanding and experience in designing audio electronics would be a perfect fit.

Aguilar Musical Instruments offers a competitive salary and benefit package.

Please provide you most recent resume, along with a cover letter, and examples of products you have worked on.

Specific job duties include:

· Use industry standard design software to draft schematics, design PCBs and enclosures.

· Design, build, and test product prototypes.

· Compile and maintain engineering design records.

· Create development timelines and budgets.

· Develop assembly and test procedures and setups.

· Help supervise the manufacturing process for all designs.

· Manage the regulatory approval process.

· Modify existing designs to improve performance or increase efficiency.

· Collaborate on projects with other in-house and outside engineers.

Requirements:

· A degree in Electronics/Electrical Engineering or relevant field

· A minimum of 3 years of relevant industry experience (MI Preferred but not essential)

· Proficiency in MS Office and industry standard engineering computer-aided design software.

· Firm grasp of analog audio circuit design.

· In-depth knowledge of regulatory and industry standards and practices.

· Excellent written and verbal communication skills.

· Ability to multitask, manage time effectively and work independently with minimal supervision.

· Experience with Digital Signal Processing is a plus but not required.

About Us:

Aguilar Musical Instruments is dedicated to using superior engineering processes to make great equipment for bass players. By designing and manufacturing heads, cabinets, preamps, pickups and effects pedals, we can contribute to many aspects of the sound of the bass. At Aguilar, we approach every product that we manufacture with real world, musical understanding. Because we are a team of bass players and engineers, we start by visualizing gear from the musician’s perspective and then proceed with inspired engineering. We have a credo of “constant improvement” that helps us move forward daily and create exciting products for bass players. Aguilar amplifiers, cabinets and pedals can be found on concert stages and in recording studios around the world. Our line of pickups and onboard preamps are used in many of our industry’s best instruments. We’re proud to play a part in the sound of so many great bass players! For more information, please visit: www.aguilaramp.com

APPLY TODAY BY EMAILING: Careers@aguilaramp.com