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Questions regarding software purchases
An invoice / order confirmation via email is not provided upon purchase of the Pa Series Sound / Style Libraries or Kronos Sound Libraries. The files to the libraries are added to your Pa Series / Kronos User Account after purchase.
For Pa Series Sound / Style Libraries purchases that include a micro SD card / USB flash drive, expected delivery time for the media is 7 to 14 business days.
For all other questions about your purchase, please contact Customer Service by
clicking here.
Please be ready to provide the following information:
Product purchased
Date of purchase
Last 4 digital of credit card
Name on credit card
Email address used for purchase
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